Grandchildren liked the the tour of the studios very much. But the cost is too much. Bus left on time and your rrrrsentative on the bus was polite and patient
We booked the Harry Potter studio entry tickets separately, and then booked the Return transport via Golden Tours. While the studio experience is great, we could not do full justice to it as we had a fixed return time ticket from the studio back to Central London via Golden Tours. So it was quite a mad rush. The bus by itself is purely functional to get you from point A to point B with some degree of comfort. They played the Harry Potter movie on the way, but it was of very poor quality (both visual and sounds). Half way through, the movie stopped playing altogether. For the return journey, we could only hear the dialogues but faced a blank screen. To give you more time at the studio and save on transport costs, you could consider looking for alternative modes of arriving at the studio (eg via Watford Junction).
My daughter came down with strep throat the night before the tour. She was quite ill and ended up in emergency. I called customer service and asked to change the date of our tour. I didn’t want a refund…just a date change. They refused. So I had to leave one child behind. And I paid for three tickets, but upon finding out I wouldn’t be taking one child, they took the last ticket away. My guess was so they could sell it, even though I had paid for it. Awful business practice.
The tour was very organized from start to finish. We got to the Warner Bros. Studios on time and the experience was amazing! Even while traveling solo I was able to make the most of my time here. A MUST for Harry Potter fans! Make sure you book early!
Inside the bus was a bit too warm for me but all in all a good trip to and from the studio. Bus should have towels on board during the rainy days. A wheelchair slid and the gentleman was hurt.