Good customer service . Was able to book easily and received a follow up email immediately. Offer extra services like pick up
Booked a flight from Toronto to Niagara by air taxi to celebrate a special occasion. Unfortunately the weather was too windy to fly that day but Ian kept us well informed and immediately offered us the option of a transfer by limousine or a full refund (we booked through La Vacanza Travel). Fortunately we were able to rearrange for the following day, a cold but sunny day. The whole experience was outstanding, Keith our pilot was very informative and clearly a very experienced pilot. We had great views of the falls in winter and have some incredible pictures to keep the memories alive. Ian met us on arrival and was just as informative, explaining some of the history of the region. We were so thrilled with the whole experience we forgot to leave a tip - apologies! If you are thinking about this trip don't hesitate, well worth the cost to arrive in style! Thanks again.