King Shuttle from Maple Leaf Square to Toronto Premium Outlet and back was a very convenient way to travel on this first snow storm day of 2020. Excellent service. Very punctual. The driver extremely polite. A very cautious driver, given the terrible road conditions due to the snow storm. Highly recommended. Would use it again.
Awful place hardly a shopping experience full of crap clothing insulting to expect people to spend 5 hours there an hour is sufficient
Decided to book this as we had a free day in Toronto and a shuttle would be the best way of reaching the Outlet. The mini bus was late at least 10 minutes to pick us up in the morning, but that is understandable. Not a big deal. When’s arriving st the outlet I enquired about the VIP discount vouchers and the driver told me to get them from the customer services counter inside the outlet, so you don’t get on supplies by King’s Tours. We were told to be at the same place at 4:00pm to return to Toronto, which would work out perfectly as we had tickets to the ballet that night. We were there at 15:50 to make sure we wouldn’t miss the bus. To our surprise there was no bus, no one to communicate properly with us, and we only managed to find a way to get back to Toronto because another girls from our group saw me and told me that this guys there were preparing cars to take us back. A total mess, we were not informed of any changes before or even after the day. This is not how you treat clients. I wouldn’t recommend them to anyone
My mom and I used the shuttle service last month to the outlets. Pick up is at 10:30 am sharp and located at Union station so it is very convenient to get to if travelling from outside of downtown. The trip to the outlets was quick, once arrived, we were given the meeting spot to go to for 4 pm departure. We got back to the meeting spot early but some people were late and there were no issues. Once everybody was settled we made way to downtown again, this leg was about 15 minutes longer due to traffic but that's obviously not a big deal. The driver was extremely kind and pleasant to talk to if you like to chat. Will be using service again!
We booked a Friday trip - out 10.30, back at 4.00. When we arrived at the outlet the driver told us that we cannot go back before 5.00. When we asked for an explanation he just continued to repeat “back at 5”. Really disrespect of people! We had other plans in Toronto that we now had to cancel. At least they should have informed us prior to leaving Toronto