the trip leader was amazing and made the experience all the more fun with his great music choice and insightful information. the tour I'd originally booked had to be cancelled due to lack of snow, but the staff were amazing and offered a refund or a alternate track which included a hike and a free rental of the hiking boots. it was overall an amazing experience and the views from the top were just gorgeous. would definitely book with this company again if I were to return to Switzerland.
My sisters and I loved our night sledding with fondue dinner experience through Outdoor. We don't ski but wanted to do something outdoors while we were in Switzerland and thought this was the perfect activity. The hotel pick up/drop off was nice so we didn't have to navigate the town since we didn't have a car. The staff was incredibly friendly and helpful, even before arrival when we had questions, they promptly got back to us. Neil was a great guide, keeping it fun, but also made sure we felt safe and comfortable the whole time. We chose to include the fondue dinner because we wanted to make sure that got that experience as well in Switzerland. It was a cool experience and we are glad we were able to try it, but none of us necessarily loved it. If you get to experience a fondue meal at another time, you could just do the night sledding and not opt to do the fondue dinner that's included. We were just there for a short amount of time and wanted to make sure we had a fondue meal and we are glad we did. We ended up renting ski pants, and I'm glad we did. It was mild the night we went, but it did start to snow and it's nice to not get your pants wet before you go to dinner.
Learning to toboggan was fun but I was under the impression it was a maintained trail with lights along the side and a groomed path. It’s truly an unlit path in the woods. We didn’t have a clear night so it was hard to see where you were going and we had to walk a lot because the fresh snow slowed down the trail. It’s a coin toss: if you have a clear night I bet it’s more fun. The lights in the photos are what the guides have you wear so they can find you. You wear them on your back so it doesn’t help you see. One guide was great, the other clearly didn’t want to be there.
it was my first time doing such intense sledding and it was even thrilling at night! there were many guides to ensure our safety throughout the trail down. fondue after was great but i think coming from Singapore with multiple religions, i would suggest Outdoor to indicate that the fondue has alcohol as there was a couple with us who were from Dubai which meant no alcohol and no pork in their diet - they ended up watching us eat the whole dinner :/ Process: we were picked up by the guide and proceeded to the shop to fill our names. please note to wear snow/hiking boots and SKI PANTS. lots of people had to rent ski pants. jeans will not do cause it absorbs water and you will freeze. we were then driven to a location to collect our sleds + take the cable car up (it was just side by side). there was a bit of walking involved to our sledding start point and from there, the guides will teach you how to control your sled and what to do IF you fall into deep snow. the trail was F A S T - not meant for kids hahahah. and the turns can get pretty sharp so there is a lot of controlling going on. one will work up a sweat after. there is also a lot of stopping and walking involved as some parts of the trail are flat ground and not a slope, which is not suitable for sledding. lastly, we end up sledding down a deep but short slope. PLEASE note that you may get injured. we were not given instructions to stand up and move to a side at the end so the sleds keeps coming down and banging into the people/sled in front. i got injured at the very end when we were all ready to leave because one of the participants still had the sled on the ground (maybe she just sledded down) and i stepped on it and hit my calf with my own sled that i was carrying. i had the fondue package so i was whisked away to the restaurant near the shop at the end. the pre fondue dinner which was macaroni and bacon was really great (again, Outdoor should indicate that there is pork for their muslim guests).
This trip exceeded my expectations! In the USA sledding is for children but not in Switzerland, these sleds went fast! We had a blast going down the mountain and the view at night was amazing! Enjoyed the fondue experience at a famous interlaken restaurant. Highly recommend.