2 hours before our tour was to start, I texted Jeff to confirm. Not 5 minutes later, I received an email that my your was canceled and refunded. I tried to call Jeff to ask why we were canceled and the call went straight to voice mail. I texted asking what was up with the cancelation and never received any type of response. Extremely unprofessional and inconsiderate.
We had quite an adventure on our trip! The morning rain led us to change our plans and head to a different destination. When we arrived, we found the trails all covered in water – not exactly what we were expecting! Despite feeling a bit uncertain, we decided to give it a go, trusting our guide's judgment. After a while, it became clear that the conditions weren't improving, so we all agreed to switch to another spot. The only twist was that we had to drive ourselves this time, as the guide couldn't drop us off. A little road trip later, we were greeted by a lovely waterfall. We managed to soak in its beauty for a brief period, until a surprise flash flood caught us off guard, prompting an early wrap-up to our day. The Good Stuff: Big kudos to our guide for being flexible and rolling with the weather punches. Changing plans isn't always easy, but they made it work. Our guide was a great conversationalist and added some extra sunshine to the day. Room for Improvement: It would have been even better if there was some consideration for a partial refund or a rain check for another day. Also, a heads-up that we'd need to drive 30 minutes would have been nice. All in all, an eventful trip with its ups and downs, but we'll be sharing the story for a while!
Our guide Jeff was awesome! Very knowledgeable, personable and patient. The hike was easier than I thought but I'm sure weather conditions could affect the outcome of every individual hike. I thoroughly enjoyed the hike and Jeff was on the ball with the photos and quick videos the entire time. I highly recommend the taking the time to do this very doable hike.Also, since it was hot dry weather, regular running shoes were just fine.
This hike was beautiful, moderately physical and very relaxing. We loved the two water falls and swimming. Jeff was knowledgeable and experienced, sharing stories about the island and he was easy to communicate with. He provided water and snacks for the hike. All we had to do was show up. He'll even pick you up from the designated meeting point. I recommend this tour for all who are capable.
Jeff was a great guide. The trail he took us to was exactly what we were looking for. He was very helpful, knowledgeable and communicative. The rainforest, river and waterfalls were beautiful. It was very easy for us to meet him; a short walk from the cruise ship to where he picked us up. We would highly recommend him to anyone who wants to do a trek and experience a great time.