Thank you Murray. Great customer service!!!! Murray spent time to ensure that both if us were comfortable in using all the features the Pedego e bike has. Initially Murray had us on our bikes on the road getting use to the gearing system.Once comfortable with that he introduced us to the e bike assistance. Once the in road demonstration was complete and both if us felt very comfortable in the bikes Murray took us over to Boundary Bay Park and outlined the trails along the dykes to follow. Great way to spend 3 hours touring Mud Bay. Thanks again Murray.