With 25,000 visitors a day, we were prodded along. Our Italian guide spoke English, but was hard to understand. She left our group of 11 ten minutes before we were instructed as a group to gather.
This tour did not deliver any of what they advertised , instead of skip the queue we waited an hour and half in the security line just to get in inside. Then just before the cistine chapel the guide left us and said after the chapel turn right to go into the basilica. When we got to this point security would not let us enter without a guide. We spent a crazy amount of time arguing with security. Other groups would not take us as it appeared they had to pay per person. This was a con by our guides. When we went to their office they said the basilica was free so they could not even refund a portion. This still doesn’t stop them advertising the basilica in their program. So we missed the basilica as did others in our group that we meet later. Buyers be ware this is a bad company to take a tour with if you use them you will sign up for disappointment and a scare on your holiday. Just thinking of my day in the Vatican museum now makes me angry not the holiday memories I wanted
My family and I took this tour in the morning before having to catch a flight. The tour was about 2.5 hours long, and we were able to cover so much ground in that time! We enjoyed going through the Vatican Museums, Sistine Chapel, and St. Peter’s Basilica. Being able to skip the lines really helped with getting us through all the sites so quickly. The tour guide was also very knowledgeable and friendly. I would definitely recommend this tour to someone interested in touring Vatican City and short on time.
We had an excellent tour. Keep in mind - this is a fairly 'quick' tour through a lot of material - so it is not a 'deep dive' of the Museum or Sistine Chapel. However we felt we had plenty of time to see the high points and get an overall view of the places. The last part of the tour, of St Peter's, is not a guided tour - you are left to tour on your own at your own pace. This was fine with us.
Having guided access to the Vatican Museums and the Sistine Chapel was an absolute necessity. Our guide did his best to move through the crowds but the amount of people on tours and on their own made it challenging to absorb it all in. Would recommend going as early as possible to try to avoid the huge crowds.