Here's the translation to English: "I made a reservation through La Vacanza Travel Australia to go to the Whitsundays. I specifically asked about snorkeling in the sea to see the coral reef and they confirmed it. We traveled 12 hours and 1200 km from the Sunshine Coast to Airlie Beach, and when we arrived, they confirmed again that snorkeling was included at the reception. In the end, with my 70-year-old mother who came from Spain, we had to give up doing what we really wanted and pay $600 to not do what we were truly willing to do on this trip."
Absolute lies! Not a tour. It’s an over priced taxi service that over sells more tickets than seats and ignores passengers standing for two hours. I am trying to lodge a complaint but no one interested. Don’t waste your money here! They don’t care.
Not very impressed. Seems they over sold tickets and several people were left standing for about an hour without a single crew member offering assistance . The PA system up stairs does not work (or could not be heard). We had no idea there was afternoon tea being served so missed out. We had to change boats and very little coordination, instruction or interaction with staff. Basically an over priced ferry system to the beach. Would not use again. Whitehaven Beach was the only worthwhile part of this adventure. It was amazing!
Very good trip. Only thing was there was no morning tea as advised, if there was we were not advised. Staff were lovely.
This is not a tour. This is a very long taxi service. Was advertised as a half day your to Whitehaven. Took 2hrs to get there, with a taxi stop at Daydream and to Hamilton Island. Had to get off and change boats. So wasted another 1/2hr. Finally arrive at Whitehaven and we got 1 & 1/2hrs before we had to get back on the boat. Once on the boat had to wait 30mins while Cruise Whitsunday packed up all the stuff they had on the beach all day. Afternoon tea was salami, cheese, crackers, rock melon, red apple and chocolate cake. Then, back off on our taxi service back to Hamilton and Daydream before getting back to Airlie Beach. If you an actual tour to Whitehaven, then this is not the tour you want to pay for.