Transfer from ship to airport went smoothly. Driver was pleasant and on time. Arrived in plenty of time for our flight.
Shuttle operator was a no show by 9.30am (booking was for 9am) had to find alternate transport to Auckland international airport
Auckland cruise terminal is rather chaotic and confusing. We ordered a private car for the 2 of us. Shine Tours were great, responding quickly to any calls or texts to put our minds at ease. Our driver phoned 20 mins before the appointed time to check in with us. As it was, we were off the ship earlier than expected. He worked out where we were waiting and found us (that in itself was amazing in the crowd of people everywhere). Kept in contact all the time. The car was spotless, the driver friendly, and the drive to the airport very pleasant. Wouldn't hesitate to use them again when in NZ.