Charles and the entire company were very responsive. Charles was on time the day of the transport and communicated with me the day before to let me know where he would be. I appreciated that his English was very good. The ride was quick and smooth. I wish he would have given us water. Also it was awkward because I was under the impression that tipping in China is rude but Charles stood there after dropping us off requesting a tip. We were a little taken aback by that. Anyhow other than that, good experience.
Absolutely fantastic service. Charlie was prompt, friendly, and got us to the PEK airport at the exact times we had requested. He even ensured that we were inside and got to security with no problems. Would recommend.
The driver came punctually, picked us up, drove us safely to the airport, and that was it! As good as it gets!
Our trip to Beijing was excellent and this service was a great way to end our trip. Our driver met us in the lobby and soon we were on our way. I would highly recommend this company and would use them again.
the driver was early but I was already down in the lobby checking out. He helped with my bags and was very nice. will always use this service.