This was the vacation of a lifetime and this trip was certainly one of the highlights. We travelled from Christchurch to Greymouth and returned the same day. The staff on board were very attentive and served delicious meals and drinks for most of the trip! There was an excellent commentary from a historical and environmental perspective which was extremely interesting. The scenery was spectacular and I would recommend this trip without hesitation.
I booked a routine scenic package from Christchurch to Arthurs Pass. After some hiking, I returned to Christchurch the same days. First the views are amazing. I enjoyed the open viewing car for certain parts., especially on the return trip from Arthurs Pass to Christchurch when the train was emptier. The staff was very kind and friendly. Certain things I did NOT like… There was a large group of Chinese tourists. They were loud and I could not hear any of the announcements made from the staff. They would come into our seats to take photos. Finally, when I was in the open car, I was pushed and one person actually rested his long lens camera on my shoulder and elbow on my hand to take photos. I asked him to please not touch me but he either did not understand me or ignored me so I had to push him off. Let me also state I am asian myself. Maybe announcements need to be made in other languages about staying in your assigned seat and no physical touching. The ride from Arthurs Pass back to Christchurch was much quieter so was able to see more of the views in peace.
We did not get to experience the trip due to a blockage in the tunnel at Arthur's Pass. Had to hire a car in Chch to get to Greymouth. So, we can't comment further.
Highly recommended. Amazing views with mountains and valleys. Food was delicious and has many options
Lakeside Romantic Getaway is great value for money & such a great experience- really could do with a name change from “romantic” though to appeal to a broader market. We were part of a group of six couples who all thought this was a fantastic experience. The morning tea on the train was great & the afternoon tea on the way back was great too- very generous. Hotel Lake Brunner picked up from the train & took up back the next day. Dinner & breakfast was included & the meals were large & generous. Lovely platters were also included for the afternoon & they were beautiful presented & generous. The hot pool was fantastic & generous with our time allocation. Our accommodation was great with comfortable beds. The train ride with allocated seating was really good. We enjoyed walks around the lake & village. The absolute highlight of the trip though has to be the staff especially all the staff at the hotel & the train staff especially Matthew. We highly recommend this wonderful package.