Sri Lanka Multi Day Car Hire with English Speaking Driver-Guide

cherrylodge2018

16 Feb, 2024

Our trip to Sri Lanka was one of our best trips ever and the experience was really elevated by our wonderful driver Mr Laal and the great organisation before and during our trip by Merganser Holidays. We were a party of two couples and months before the trip we put together a list of boutique hotels we would like to stay and also places we wanted to visit. We booked all the hotels but Merganser arranged everything else for the trip. Merganser was able to work with us and they helped put together an itinerary. When we arrived in Colombo airport after an overnight flight from London Mr Laal was there waiting for us and our adventures began! We started with one night Colombo to get settled and over 13 days travelled to Kandy, Sigiriya, Nuwara Ella, Ella, Mirassa and finally Galle Fort. Our driver Mr Laal was with us for the whole trip and really looked after us very well. He was also a great guide when we needed him and sometimes came on the hikes we did. His driving was very safe and he always made sure we were comfortable in the van. Note that driving 80km in Sri Lanka can take over 3 hours...due to slower traffic and also mountainous roads inland. At the end of each day he would drop as back at our hotel usually around 5pm and then we would next meet him the following morning after breakfast outside the hotel with his minivan cleaned and ready to go. We took 3 train train journeys during our stay and Mr Laal always brought us right to the platform and made sure we found our reserved seats on the train. He would then meet us at our destination as we stepped off the train, and best of all...he had our luggage already in his minivan. It is very hard to buy first class reserved seats on trains in Sri Lanka ahead of time but Merganser took care of all of these for us. We turned up one morning at a station only to find a huge line of tourists right out of the station waiting to buy tickets. Mr Laal brought us in another entrance as we already had our tickets and we walked straight to the platform. If we wanted to change plans or add something to our trip then Mr Laal and Merganser were very helpful and accommodating. We tried to set up a balloon trip but fog prevented this....we were kept informed the whole time...and it was not a problem when the balloon company had to cancel the night before. Thank you for everything and thank you Mr Laal for looking after us so well...we will never forget this trip!!!!!

waqshah

05 Jan, 2024

Pros: - The van was very clean, very well equipped. WiFi on board was a GREAT feature. Water and napkins etc. were available which was very helpful. Lal cleaned the van every night for us. - Lal (tour guide) was friendly and helpful. He gave just the right amount of tour guide info, not too little and not too much. He was friendly with the kids and even helped set up a car stand where they could put their Nintendo. - Most of the spots we visited were beautiful and the views were amazing. Well-worth seeing. The best parts were the Sigiriya Rock climb, the Little Adam’s Peak hike and the Yala Safari where we saw two leopards! - Lal gave us privacy during lunches which was appreciated as sometimes you need a break from the tour, especially when you are traveling with kids, which can be exhausting. Cons: - Lal did not follow the scheduled itinerary on a couple of occasions. He changed the tea factory without informing us. He also changed the elephant conservatory. The scheduled itinerary should be followed. - Lal made some unscheduled stops at souvenir shops that we did not ask for. This resulted in some delays and we did miss a couple of things that were scheduled in the itinerary. - Lal told us that the Ramboda falls cannot be seen from up close which turned out to be untrue, as we found out later. But overall, we would definitely recommend this tour company!

256radhakrishnanm

14 Dec, 2023

Driver Hemal was brilliant. Whole drive trip was excellent. Prompt pick up at airport - good advise for local sim and currency exchange. Flexible and gave us options we would like. Overall fantastic trip.

Elena_und_Patrick

01 Dec, 2023

We (family from Germany with 2 children aged 5 and 3) booked a car+ driver with Merganser Holidays for a 13 days roundtrip in Sri Lanka. I chose Merganser Holidays because of the positive ratings and comments on the Internet and the good Website where we could see the cars and the Team. I wrote an email with our request and got a very fast response by the tour coordinator Henry Lionel with pricing (very fair!), photos of the Van and suggestions on our planned Trip. We had already chosen and booked the Hotels by ourself, but with todays Knowledge I would have doublechecked the hotels with Merganser holidays as well. To sum it up: In terms of total rating I can only say that everything was perfect. The process of booking/reservation was very smooth, the van was perfectly clean with the right child seats for the kids and very new and comfortable. Our driver Lal waited for us at the airport when we arrived. During the entire trip Lal was always right on time and gave us a lot of background infos during our tour. Therefore he was both driver and very well educated guide. But even more important, when you spent so much time together on a roundtrip, Lal is one of the most gentle, nice and friendly person we have ever met. 2 weeks after the end of the tour the kids are still saying, that they miss him. I can only highly recommend to book with Merganser Holidays.

Explorer37138815963

22 Nov, 2023

We had a 5 day itinerary planned and the taxi service company not only accommodated us with the taxi but also helped guide our agenda for our time in Sri Lanka. Our driver Ajith was patient and very knowledgeable and we were very pleased with everything. I highly recommend this taxi company for your time in Sri Lanka if you want a smooth and enjoyable vacation!

Sri Lanka Multi Day Car Hire with English Speaking Driver-Guide
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Sri Lanka Multi Day Car Hire with English Speaking Driver-Guide

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cherrylodge2018

16 Feb, 2024

waqshah

05 Jan, 2024

256radhakrishnanm

14 Dec, 2023

Elena_und_Patrick

01 Dec, 2023

Explorer37138815963

22 Nov, 2023

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