Al Ain City Tour

RouvanaTours

03 Mar, 2024

The best company in the UAE doing safari and city tours ,We booked safari it was really good. The safari driver was great food and other services were awesome I will definitely recommend choosing choose Tours for better services

tbonga

16 Feb, 2024

The Big bus tour is a great way to see Dubai! The audio guide is a must. If you’re going to be there for more than a few days, get the multi day ticket.

I6867XYolivers

03 Jan, 2024

It was alright. Not super but not disappointing either. We thought the Oasis would have more to it. It was nice but that's all. Along the way, we saw the Sheikh Khalifa Bin Zayed Grand Mosque with its' resplendently decorated and massive Dome. It was not yet open so we were not able to see its interior but if its exterior is any indication, it must be fabulous as well inside.

namanmodidigital

27 Jan, 2022

I had one of the worst experiences with Thrillophilia & Rayna Tours. Their support is one of the worst I have ever seen and there won't be a single person who will attend your call during the trip. I have booked 7 days tour with Thrillophilia and they hired Rayna tours to plan my whole land package. On the first day, they missed my first private tour to Ain Dubai. They kept me waiting for the whole evening and spoiled the first day of my trip. During the whole conversation, they didn't pick up my call and kept on tagging different people on WhatsApp group. Eventually, they canceled the trip and told me to plan it some other day. Reason they gave is that they were not aware of my flight timings. Refer the screenshots for proofs. Then I have private pickup planned from Atlantis at 7:30 PM. They missed that and kept me waiting outside for 1 hour. Eventually, I have to take a private taxi to reach my location. For that, they promised to refund but till date their no response from them. Again they are tagging one person or the other during the whole conversation. But not even a single person is taking the responsibility for that. This was the worst experience I ever had. Check the attached screenshots. For my last day, I have a private transfer to Miracle Garden. I requested them to drop me at Dubai Expo which is in the middle but they refused and started asking for extra charges for the same. Again I have to arrange a private transfer for the same and they didn't cooperate at all. Honestly, their entire support is pathetic and they will simply spoil your trip doesn't matter how much you have paid them. I would suggest never to opt services from this company in future. ALL OTHER REVIEWS ARE FAKE SO DONT TRUST THEM. Its been 2 months I'm requesting them to refund me for the money I have paid for private taxi's but they have started tagging again. No-one is responding on this matter also. Refer screenshots.

786sakinaj

05 Dec, 2021

Overall experience was good. Our guide Kamran Khan was knowledgeable and he knew about UAE history and culture. He took us to an economical and authentic place to try camel meat, which was a good experience. But the coordination between booking agent and guide was not at all good, due to which we started 1.5 hours late. Though our guide tried to cover up but still it was a rush trip and we reached mountain top when the sun was on our head. We could not enjoy an oasis walk, which we were really looking forward to on a sunny day. Visiting palaces wasn't fascinating enough, would have loved an oasis walk instead, as we are nature centric person and that was one of the reason to book this tour.