Wonderful! Punctual and very comfortable transportation! Will absolutely use this service again in the future!
Terrible service from Neon traveling service with no one showed up at airport at all. We tried to wait about 40 mins and call the phone number they provided several times . No one answered phone call since it was on Sunday. Sadly we called taxi to hotel. About 2 hours 15 mins after they supposed to show up, the tour company called me for check up. What can I do ? I requested full refund upon the phone. Hopefully Neon traveling service can handle that smoothly
We booked this arrival transfer as it was our first time to Istanbul and we didn't know how the taxi service would be. This service was excellent. Aside from a small hiccup at the arrivals area because the driver wasn't holding my name up originally so I did not see him, everything went very smoothly. The driver did not speak English, but he put in a CD with an introduction and tips for visiting the city spoken in English. It was fantastic. I highly recommend using this service when traveling to Istanbul.
Amazing transfer with Neon tur company! Comfortable and clean van. On time and professional. They reply to emails and calls quickly which i love! Would highly recommend!
Seamless. Driver was there when we arrived and we had no problems getting to hotel.We had no language issues and everyone was competent and polite. I highly recommend, especially for first time travelers to Istanbul. The airport is large and can seem chaotic when approached with jet lag.