Our guides were and so knowledgeable! Made the entire tour interesting and learned so much throughout. Highly recommend!
I don't recommend - they changed the date of my tour a week before my holiday and they give me a Spanish group instead of English - so I had to go by myself. It was a lot of stress and the tour that I was waited for so long time was a nightmare
We booked a Prado (English) tour 48 hours in advance and arrived 10 minutes early. Amanda (our guide) did now show up. We paid to enter the Prado on our own and found her with a group. She claimed she did not know about us being part of the tour and left early since everyone else was there. We called Amigo and they could not contact her. They had us as part of the tour. Amigo promised to refund our payment. 2 weeks later, I had to file a dispute with my credit card company since they did not give me a refund.
The tour was supposed to consist of two parts: the Prado Museum and the Royal Palace. The day before the tour, the company cancelled the visit to the Royal Palace due to some unforeseen circumstances (which was very disappointing by the way, even though they refunded some of the money). So my review is only for the museum part. The guide was on time, a very polite and nice man. However, the tour was both in Spanish and English languages, which did not make any sense. The Spanish speaking people on the tour had to wait for a very long time for the guide to finish his presentation in English at every stop, and then to repeat the same text in Spanish, and vice versa. So, it took twice as much time and the tour kind of lost all the momentum pretty fast. Too much waiting around. The company should just have a separate English language tour. Why would they combine the two together? Prado is one of my favorite museums in the world, and I still enjoyed the visit, but not because of the tour, unfortunately.
It was amazing!!! Our guide has a great knowledge of Museo Del Prado!! Summarize The important masterpiece to perfection