Horrible experience. I was never able to confirm with driver about pick up. Never got picked up. Was not given a refund by La Vacanza Travel.
We had an overall bad experience with this transfer. The communication was initially good, and we asked to change the pick up location by ~2km which was accepted and we appreciated. However as the driver came, we noticed that the car conditions were really bad. There was a smashed windscreen, there was no storage space in the trunk, and all luggage had to be squeezed between passenger seat and back seats. Seatbelts could not be used because the buckles were buried by the seat cover, and when we asked to take them out, the driver said it was not possible. No water provided as per mentioned in the booking. I asked for a loo stop and found a place 10 minutes away from where we were, but the driver didn’t want to stop there. The stop he wanted to go to 30 minutes after. At lunch we set a time to be back at the car (30 mins after), but the driver didn't return to the vehicle after lunch time for about 20-30 mins. He was hands-off from the steering wheel multiple times to make calls, text and scroll on Facebook. Also, he avoided toll gates without saying - by driving onto dodgy backroads and farmland. Does not recommend.
The service was fantastic. Very relaxed atmosphere in the car and we stopped off at a great restaurant for lunch. An excellent experience
Driver was very professional Driving was safe And went above and beyond expectations Stopped for food which was delicious And as I was travelling alone,I felt very safe
The trip was great had good music playing. We stopped for a break and got food and a drink. Would recommend this.