Had made reservation for a hotel pick up, The company did not provide a pick up time, and I tried to contact them, my hotel front desk tried calling them, and La Vacanza Travel person tried calling and emailing them, the phone rang busy each time and they never responded to email from La Vacanza Travel. The company owes me $28.00. Five hours before they should have picked me up I had to make other arrangements. Don’t use them they are unreliable.
We used this company for pick up and drop off to/fro the airport. Both times the driver was on time. The driving in New Delhi is intense, but we felt safe with the drivers we had. The owner was also able to arrange for a larger vehicle since we had extra bags. I would use them again.