All in all, a great experience. It was my bachelorette party and my friends and I decided to head to NYC. Upon arrival at JFK, our driver Jose texted us with directions where to meet him and was very patient as we got held up in customs and retrieving our bags. He was super nice when we finally met him he was waiting at the curb with a lovely Mercedes Benz Sprinter. Jose allowed us to play music and gave us recommendations on where we could go for sights as well as some good dining in the Manhattan area. Would absolutely recommend the service and plan on using them on our next trip to NYC!