This was a well organized tour. Tour guide was very helpful and kind. He explained everything well. I would recommend this.
The listing that we purchased our tickets through specifically states that customers will have 8 hours in Pompeii with 2 hours of bus ride on either end, totaling 12 hours. For starters, Pompeii is a 3 hour drive from Rome (if you don't stop even for a bathroom break - which this tour did). Secondly, the tour company took everyone on the bus on a tour of Naples, even though only one couple (2 people of about 30 on the whole bus) had bought that tour. The tour of Naples consisted of driving through narrow winding roads in a very large bus with a tour guide who gave us no real information of any cultural or historical value. This took an additional 2.5 hours. We boarded the tour bus at 7:30am and did not arrive at Pompeii until 2pm. We left Pompeii to return to Rome at 5pm. (You can do the math.) We have one family member with mobility impairments who was looking forward to having the time to explore the ruins of Pompeii during this once-in-a-lifetime trip. The map of the archeological park showed a cafe inside, which the tour operator did not inform us was closed. Since we had not yet eaten a full meal, we ended up having to rush through the Pompeii archeological park (due to one family member's medical condition requiring food). We especially chose this tour because of the extended unstructured time in Pompeii that it offered. We did not get that. Additionally, when we tried to explain to the tour operator how disappointed we were, he was condescending and unapologetic (basic customer service no-nos).
I did not have time to visit Naples, but Pompeii was recommended by my wife. What to do? The day trip from Rome solved the problem. My guide was polite, generous, professional, and knowledgeable.
Glad we read the reviews before going. We knew about the 1 hour bus tour of Naples, & glad we’ve now done it. We won’t be back, but fab day trip from Rome. We did self guided tour of Pompei- saved £100, went at our own pace & learnt lots from the ap / reading signs.
Amazing. Could spend days there. Tour guides were incredibly knowledgeable. I recommend this tour to all my friends for when they go. Views were Incredible. Bus tour there and back was very comfortable also and we were kept entertained