Very easy to get to the meeting point from the train. Our guide, Hao, was warm and friendly. She led us into the palace with ease and provided a wealth of information as we entered each room of the palace. We also enjoyed her sense of humor and if she is your guide then you will be in very good hands.
Great communication before trip. Smooth check in process day of tour and great guide. Would recommend this tour, Versailles would not be worth going without a guide.
Sadly we had a poor experience. We signed up for the English tour and the tour guide has such a thick French accent that it was extremely difficult to understand him. Also, they provide headphones so you can hear the guide. These headphones are not kid friendly. My 8 yr old daughter kept having hers fall out as the ear piece was too large for her ear. She tried to stay close to the guide but he was sick and wasn’t able to project his voice above the crowds so she didn’t hear a thing on the tour. Our guide lacked enthusiasm and was not engaging. He seemed knowledgeable.
Great tour guide. People who were not part of group tours had to stand in a 2.5 hour line just to get in. Got so much more out of my visit by having a guide. Since we were using audible devices it was easy to hear our guide over all the noise from other visitors. This also meant that we didn't have to be within 1-2 ft from our guide.
Guide was AMAZING! Definitely worth it to have Isabelle take you through the palace. Very knowledgeable and friendly :)