Great tour. Tour guide very knowledgeable and took the time to explain things. Would highly recommend
The host made the tour and the history come to live. Very enjoyable and interesting. My husband and I would highly recommend.
Even though they give you instructions on how to find the office, we still had to ask and was finally given the building number. Once inside the office, we had to wait quite a while to speak to an employee who was dealing with a customer for ages. There were other staff members, but none of them spoke to us, they just wanted to get on with whatever they were doing. The title of the booking should not be called ‘skip the queue’ as we waited in line for half an hour with all the other tour companies before we got in. We then had to wait whilst our guide sorted out special tickets for a Japanese family after which we finally got our headsets and could start the tour. We knew it would be busy but had no idea how busy. There doesn’t appear to be any limit on how many people they let in and during the approach to the Sistine Chapel, it just became impossible to put one foot in front of the other, due to the crowd size. We nearly lost our guide several times and at one point she even said “if you are not happy continuing and wish to leave the tour, do”. Due to the fact that getting in and trying to get through crowds took so long, this had eaten into the tour time and we felt rushed through with not enough time to appreciate anything. Our tour guide was very knowledgeable, when we could hear her, as the ear pieces kept cutting out. The best part of the tour was when we finally got to St Peter Basilica and could breathe and have a bit of space, sadly lacking for the rest of the tour. The tour cost us £157.18 for the two of us and I do not think the tour was worth that price. Over crowded, rushed, not value for money.
The Sistine chapel was the best part! I would have liked a toilet break so we could have stayed with the last part of our tour.
Booked on a self guided tour once we were taken to main entrance but turned out to be a group tour. Booked a youth ticket and they argued you needed student card not just proof of age. First 30 mins were spent in security queues. Missed out certain areas. Tour guide Anna pleasant.