We had a wonderful relaxing day at the Whitehaven beach yesterday. The staff, especially Facu and Leo where very friendly and accommodating when we asked for a tent as the sun is rather strong during a long day at the beach. There are picknick possibilities in the shade at the beach which are also quite nice but we didn’t know that beforehand. We recommend the day tour with GSL not only because of the staff but it gives you about 4 plus hours at the beach. Enough time to wander to the southern outlook with a great view but also plenty of time to swim and relax at the beach.
We absolutely love Airlie Beach and it is like paradise on earth ! Well worth a visit and you will have an amazing time here.
We had an amazing time in Whitesunday Island and snorkeling in the reefs. The staff were friendly, very helpful and it was a perfect day! the kids also loved it!
The website described the island with working paddle boards what we got were 2 paddle boards without fins and one with that was missing half of the paddle lol . We were promised there would be umbrellas and chairs available for rent however there was none and had to find shade under the brush away from the sand complete with a snake waiting for us. We were promised 5 hours on the beach we had a total of 1 hour and 50 minutes and were told that the trip would now become a snorkeling excursion instead. And finally their boat was an old ferry that took almost 4 hours traveling their and back that shut off on the way due to a mechanical issue. Crazy part they shamelessly asked for a positive review for TA as when we finally and thankfully made it back to the dock. If you’re looking for good and reliable tour company in airlelie beach try redcat. We had an amazing time the day before with them
This tour was advertised as a boat trip to whiteheaven beach where we were to spend relaxing 5 hours, have use of paddle boards and options to rent umbrellas and chairs. The first picture suggested how the set up and paddle boards will look. Upon arrival to the meeting point in the morning we were told that “everyone else on the tour” actually wants to go snorkeling so we will do 1 hour snorkeling and then 3 hours on the beach. Not what we booked but 3 hours on the beach would give us enough time to relax so we said fine. After 2 hours on an old, loud boat that broke down for few mins on the way we arrived on the beach but there were no umbrellas or chairs to rent and they put down 2 half inflated paddle boards WITHOUT fins and half of 2 paddles for the whole group. When I asked if they have fins or the second half of the paddle so we could actually use it they said no! So the paddle boards were basically unusable other than taking a picture on it. We could see that the set setup they advertised as their main picture was far down the beach and not part of this tour which felt like a complete fraud. After 1 hour and 50 mins they told us to pack and leave for the snorkeling spot. When I asked if we were coming back to the beach (to complete the 3 hours of beach time they told us in the morning we were getting) they said no. So it went from a 5 hour beach trip to 3 hours to an actual 1 hour 50 mins of beach time! Since they didn’t told us that up front and we were under the impression we still had another hour we didn’t even get to do the little hike we planned. We went snorkeling for 1 hour which was nice but not what we booked. We were very disappointed and felt like we were completely misled. To top it off they were so dismissive that they actually asked for a 5 star TripAdvisor review. Truly unbelievable. They have a LOT to learn about how to run a successful business from the other companies at Airlie beach which were professional, fun and didn’t mislead and bluntly lied to their customers!