Excellent experience, friendly guide (Rudi was just simply great- supportive at challenging part of the trek and flexible with our enquiries ) as well as our amazing porters (Bathur and Sabri - what they can make in this high level of mountain, it is breathtaking, beautiful and tasty food 🥘 as we felt like they brought a little hotel up there :) therefore, it was really hard trek and challenging some hiking parts but worthy lookouts all around your trip (not just a peak , but also volcano and lake and panorama all around)
Jou Trekking took care of us in every aspect. Picked us up, dropped us off. Our guide was fantastic, Anton, he encouraged us and took us all the way to the top with a smile on his face. Our porters carried our food and water, tents and sleeping bags, all the equipment we needed and more. We had plenty of food and water with some tasty meals on the side of a mountain. the veiws were pheonomenal. Provided with plenty of snacks, a hot breakfast, lunch and dinner. Fresh water and a hot drink with every meal. Plus soft drinks for energy. Our tents were set up for us, will swags and pillows, a clean sleeping bad and a portable toilet. We were looked after and treated so well by our host, Would absolutely recommend.
Words cannot describe the amazing experience we had thanks to Jou Trekking. If you want to start a crazy adventure climbing Rijani, this is by far the best agency. First of all, we were not really equipped: no hats, gloves, scarves... but Jou and Rodi, our guides lent us everything and we were confident that we were in good shape for the climb. Then our guide, Rodi, and our two porters, yon and Tan, were very friendly towards us: they accompanied us throughout the trip and made sure that we didn't miss anything: amazing food, a little culinary break... We shared moments it was wonderful to be with them and it is partly thanks to that that I will always look back on this experience with great emotion. Apart from that, waste collection is also important considering the presence of dirt in certain places. I would also like to add that I didn't have suitable hiking shoes and Jou recommended a good shop to buy them in Mataram. In short, if it's still not clear: I recommend this experience 100%. Once again thank you Jou, Rodi, Yon and Tuni
Transfers, logistics, full attention to the individual abilities of tour participants, providing motivation, bringing snacks and water between three meals, the most beautiful camping field in peace and seclusion even though there are many people, warm and very refreshing summit tea, consistently delicious food, and lots of options (including fruit plates for breakfast and lunch), a wide selection of hot and cold drinks. Bring water to clean volcanic dust. Top-notch camping equipment is always fully prepared for us when we arrive at the camp. A big plus: No rubbish was left behind, and our guide even collected rubbish along the way during the tour. So a very successful tour. Many thanks to Awan, our guide, and to our 3 porters, Satar, Din, and Oman, who did an amazing job for us and were always cheerful and attentive.
I went on a 3-day tour from Sembalun to Senaru with my two children, aged 19 and 15 years old. Contacting Jou Trekking via email was very professional. Immediate and detailed answers to all of our questions. All tour packages are also perfectly organized. Round-trip transportation, pick-up, and registration at the beginning of the tour. Everything is very relaxed. The tour itself was challenging, tough, but a unique experience. Special mention goes to our guide Aton and his porters, who brought everything (food, water, sleeping bags, tents) for us. We always felt very safe with Aton, and he consistently encouraged us during the tour. Communication in English is very good. I especially want to mention that Aton and his team always choose very special locations, such as a tranquil spot at the hot springs and a remarkable site at the second camp. Thank you so much to the team; without you all, we wouldn't have been able to do this amazing tour.