The trip was professional from start to finish. They picked us up from our hotel exactly on time and once we got to the base camp we had a delicious breakfast. The travelling times are a lot, probably four+ hours overall but once we got to the river we did a safety briefing and were taught all the commands and instructions. We had so much fun on the river and the guides clearly love their job a lot! The rafting isn't that scary, it feels like a theme park ride but it is hard work and you'll feel it the next day! Do bring suitable shoes you're willing to get wet and wear sunscreen!! There was a photographer taking lots of pictures and videos that we could purchase at the end for around £30 which is reasonable for amazing pictures and a fully edited video. Once we finished the rafting we went back to base for lunch. We were told it was too cold for swimming and cliff jumping which was a shame as we were really looking forward to this part. Lunch was absolutely delicious and was vegetarian/vegan friendly. We finally got dropped back to our hotel and were ready for a siesta! Would highly recommend this tour company and their rafting.