Tour was cancelled after we arrived and less than 50% of the total cost was refunded. Very unprofessional, the guide was a no show and the contact person just said that the tour is cancelled. Nothing further.
Samantha was a very knowledgeable guide. We really appreciated her insights and the background she provided on La Scala. We had a small group of eight for this part of the tour and missed the intimacy and personal connection once we joined the larger group of 30 for the Duomo tour.
La Scala was great although there were so many other tour groups, even though we had headphones so we could hear our guide, at times it was difficult to hear. For the Duomo tour People were very late arriving and we waited and then there were various delays with tickets, etc. Tour was meant to start at 2:10 and go for an hour but didn’t start until after 2:30. We had booked the tour based on the times advertised however As a result of the delays we had to leave at 3:10 as we had a flight to catch. Tour guide was great but organisation wasn’t. very disappointing when you pay so much and only get half the experience.
I did not realize it would be 2 separate tours-- I thought we would have the same guide for both. It was a bit hectic to find the first meeting point, then finish and rush over to the next meeting point and try to find our guide. People were very late showing up so the tour left 30 minutes late. The Scala was nice to see but not sure it was worth the tour to be honest. The duomo was beautiful and our guide Carmine was informative. I do not know what the Hop On and Hop Off part of this tour was about-- I never got any information. Would be just as easy to do your own tour with an audio guide.
Very good knowledgeable guide. Would have even nice to get more time to look at exhibits and watch the rehearsal before loving g on to Duomo