Everything was very well organized, it went very smooth and I felt taken care of. The driver and the guide both spoke perfect English and were very open and social. Mount Batur is worth visiting!
Our guide named Agit (also Made) was really nice and caring. He did some extra things for us to enjoy the hiking. He is fluent in english. Nothing is impossible :-) with Agit.
My group of 3 girls had an amazing experience with our driver Agung, he was very accomodating to our needs and assisted us with all our requests. Agung has also provided us with a lot of valuable recommendations on what to do in Ubud and helped with our itinerary. Our guide for the hike was Kadek, he made us feel very comfortable allowing us to go at our own pace and was always watching out for our safety as the track can get a bit rocky and steep. Highly recommend their services to anyone visiting Ubud or wanting to hike Mount Batur :)
Our guide Henrick was the most chill guy, he was patient with us the whole way up the difficult trek, and taking great photos for us. Our driver Gusti was very knowledgeable, giving us a great lesson on the history of Bali.
Cannot recommend Bali Sunrise Trekking Tour more! They were absolutely fantastic in every way. Exceeded our expectations with their outstanding customer service. I fell ill with Bali belly a few days prior to the tour and almost cancelled as I was worried about my health with the hike. They insisted I would be supported, and even allocated a private guide so I would be more comfortable and could take my time. Our driver (Ari) was lovely, with clean transport and aircon. We even got a tour of a local plantation post tour which we weren't expecting and it was fabulous - tasted Luwak coffee. The hike itself wasn't too challenging, just slippery in parts and cold at the summit so take warm clothing. Worth the 2am wake up for sure! It was magical seeing the sunrise and being on an active volcano! I'd like to attempt Mt Agung next time. Our hiking guide was so much fun and knowledgeable too, we really enjoyed the time with him. Thank you BST :)